Call your nearest Depot - Edinburgh: 0131 603 5300 - Perth: 01738 231397 - Dundee: 01382 214895
Glasgow: 0141 7398806 - Dunfermline: 01383 741980 - Alloa: 01259 219555 - Stirling: 01786 450969

Frequently Asked Questions

How quick can you deliver?

Usually we require 24-48 hours notice. However, depending on the workload we can sometimes deliver the same day.

Do you deliver at weekends?

Yes, we can deliver over the weekend.

Please contact our team for more details on weekend and out of hours work.

How do you offload the concrete?

If the lorry can get to within 4mtr of the pour location, we can probably offload straight into the area requiring the concrete.If the lorry cannot reach the pouring location, responsibility for ensuring Concrete can be moved from the Mixer to the area required falls to you the customer.(E.g. Barrowing yourself, use of a dumper etc) Please ensure you have enough labour available to handle the volume of concrete required.Our lorries come equipped with 2 wheelbarrows should you require the use of them.Please contact our team to discuss any barrow requirements you may have.

Can you pump concrete?

We can arrange Concrete pumps via our Pump Partner, from 20mtr to 47mtr. Please contact our team to discuss any Pump requirements you may have.

I’m not sure how much concrete I need?

By using our calculator you can work out how much you require.

As we only mix onsite, if you do need more or you have over-calculated it is not a problem as you will only pay for what you use.

My address is not inside your delivery radius. Can you still deliver to me?

We cannot guarantee that we would be able to deliver concrete to your area if it is not highlighted on our map.

Please contact a member of our team or your nearest Beatson’s Branch to discuss your delivery requirements in detail.

What strength should I order?

Your architect would usually specify what mix of concrete is required.

However, if you have not been specified a concrete mix please use our products page for advice or contact our team to discuss your requirements in detail.

How much concrete can your lorry carry?

Our lorries can carry enough raw materials to mix up to 8m³.

However, this does not mean we can only deliver 8m³.

Owing to our fleet of lorries we can deliver large volumes of concrete to your site if required.

Contact our team for more information on large concrete deliveries.

What access do you require?

Our volumetric lorries are 11 mtr long and 2.96 mtr wide with a height of 3.9 mtr.

Please make sure that you have sufficient space and clearance for our lorry to gain access and that the ground is firm and stable as our lorries weigh up to 40 tons when fully loaded.

How do I pay for my concrete?

When you place your order we take payment for the quoted amount you require.

A card payment is the preferred method as this allows us to refund any money for concrete that you might not use, or charge for any extra concrete you require on the day of delivery.

Do you charge waiting time?

We allow 15 minutes offload per cubic metre (straight tip) of concrete delivered.

If you exceed the allocated waiting time, we charge £1.25 per minute.
Please make sure you have enough labour on hand to transfer the concrete or screed to your footings/base.

We allow our operatives 20mins per M³ if the Barrow Service is required.
Waiting time @ £1.25min will be applicable after this.

Do you offer Out of Hours Work?

Yes, we can provide a low cost solution to any out of hours work you may require.

Contact a member of our team to discuss your requirements.

Failed Delivery or Cancellations?

If access is not available at the time of delivery then we reserve the right to charge a fee. Customers are required to give 24 hours notice to cancel any booked concrete delivery, failure to provide 24 hours notice will incur a charge of 50% of the concrete ordered.